Refund policy

7-Day Window: We offer a 7-day exchange on unworn watches in their original packaging.
How to Start: To initiate an exchange or return, please start the process by messaging us on WhatsApp or emailing us at amazonuae0092@gmail.com.
Item Condition: Items must be returned in the exact condition you received them—unworn, unused, with all original tags attached, and in their original packaging.
Partial Refunds: We reserve the right to reduce your refund amount if an item shows signs of wear, damage, or handling beyond what is necessary to inspect it.
Return Shipping: Unless stated otherwise or required by law, customers are responsible for covering return shipping costs for change-of-mind returns.

Please inspect your order immediately upon delivery.
If you receive a defective or damaged item, or if we sent you the wrong product, please contact us right away so we can make it right.

Want to swap your item for something else? Reach out to us to check exchange options and availability before mailing your item back.

Inspection: Once we receive and inspect your returned item, we will notify you via email whether your refund has been approved.
Payout: If approved, your refund will automatically be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
If you haven't received your approved refund within a reasonable timeframe, please reach out to us.

Certain items may be non-returnable as noted at the time of purchase or on the product page. Feel free to contact us if you are unsure whether a specific item is eligible for return.

Need to request a cancellation, start a return, ask about an exchange, or report a damaged item? Reach out to us anytime: